Privacy Policy

1. Introduction

At Clumsy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our coaching services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

When you enroll in our coaching program, we may collect the following personal and health-related information:

• Full name, age, and date of birth

• Contact information (email address, phone number)

• Body measurements (weight, height, body composition)

• Blood test results and medical history

• Current medications and supplements

• Health symptoms and physical limitations or injuries

• Progress photos and workout videos submitted during the program

• Payment information

3. How We Use Your Information

The information we collect is used solely for the purpose of delivering personalized coaching services. Specifically, your data may be used to:

• Design and tailor your nutrition and exercise program to your individual needs and goals.

• Monitor your progress and adjust your program accordingly.

• Communicate with you regarding your coaching sessions, check-ins, and program updates.

• Provide appropriate and safe recommendations based on your health profile.

• Improve the quality of our services through anonymized and aggregated data analysis.

4. Anonymized Data

We reserve the right to aggregate and anonymize your personal information to create non-identifiable data for analytical, research, or reporting purposes. This data will contain no personally identifiable information and will be handled in strict compliance with applicable privacy laws and regulations.

5. How We Store Your Information

Your personal data is stored securely using the following measures:

• All files are stored on password-protected devices and/or encrypted cloud storage platforms, including but not limited to Google Drive.

• Access to your personal data is strictly limited to the Coach.

• We take all necessary technical and organizational precautions to protect your information from unauthorized access, disclosure, loss, or misuse.

6. Sharing of Your Information

We respect your privacy and will never share, sell, or disclose your personal information to any third party without your explicit written consent, except in the following circumstances:

• Where required by applicable law or a court order.

• Where you have provided prior written consent for a specific disclosure.

Please note that if the Coach refers you to a third-party professional (such as a physiotherapist, psychologist, or medical provider), any information shared with that party will only be done with your knowledge and consent.

7. Third-Party Platforms and Applications

As part of the coaching program, you may be required to download and use third-party applications and platforms recommended by the Coach. Please be aware that these third-party platforms operate under their own privacy policies, and Clumsy Is Cooking assumes no responsibility for how those platforms handle your data. We encourage you to review the privacy policies of any third-party platforms you use.

8. Your Rights

You have the right to:

• Access the personal information we hold about you at any time.

• Request corrections to any inaccurate or incomplete information.

• Request deletion of your personal data, subject to any legal obligations we may have to retain it.

• Withdraw consent for the use of your data at any time, with the understanding that this may affect our ability to continue providing coaching services.

To exercise any of the above rights, please contact us at clumsyiscooking@gmail.com.

9. Data Retention

We will retain your personal information for the duration of your coaching program and for a reasonable period thereafter, as required for legitimate business or legal purposes. Upon request, we will securely delete your data once it is no longer needed.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be communicated to you in writing. Your continued use of our services following such notification constitutes your acceptance of the revised policy.